Remote Access policy
What is Remote Access?
Remote access is a term given to a functionality that provides access to a computer or other devices like Laptop, Tablet and Phone etc from a remote location.
Why is Remote Access needed?
Remote Access is needed in the scenarios when either user is unable to troubleshoot the device of its own or when the issue is core technical and require intensive expertise knowledge to be resolved.
How Is Remote access a safe process?
Remote access is a safe process as it doesn’t allow the technician to access your personal information. We only permit to use specially designed remote access tools that only provides the limited-needed access to the technician. Also, we always advise to be in front of your computer when the technician is doing its work, this will make things crystal clear.